SHIPPING POLICY

We take pride in delivering your order securely and efficiently.

Processing Time: Orders are processed within 1–3 business days. Made-to-order or bespoke items may take longer, with timelines communicated during purchase.

Shipping Method: All orders are shipped via DHL Express for reliable, trackable delivery.

Delivery Times: Typical delivery is 3–7 business days, depending on your location. Remote areas may take longer.

Shipping Fees: Fees are calculated at checkout based on destination and package weight.

Tracking Your Order
Once shipped, you’ll receive an email with your DHL tracking number, allowing you to monitor your package in real time.

Important Notes

Ensure your shipping address is accurate. We are not responsible for delays or loss due to incorrect or incomplete addresses.

While we work closely with DHL to ensure timely delivery, we cannot be held responsible for delays caused by the courier, customs processes, or unforeseen circumstances such as extreme weather.

International orders may incur customs fees or import taxes. These are the responsibility of the recipient.

Learn more about taxes on global orders in our FAQ
(See “Shipping & Global Taxes” section)